JOB SUPPORT

During my 15 years of work experience in SAP job,I understood the need of on-job support regarding issues and tasks faced by consultants in daily tasks and tickets.

Working in SAP is quite easy if you can understand client’s documents, blueprints, test plans, tickets, tools, applications, Requirement Trace ability Matrix (RTM).

I can help consultants in Implementation, roll-out, upgrade and integration projects.

Support Methodology: 100 % Confidentiality about the task and issues about the client and you.

We have 3 level on-job support services personally lead by Ravi and his team of real-time consultants.

Level 1: Email support (We will reply with the solution by email)

Level 2: Email , Phone/Skype communication on hourly basis

Level 3: Email , Phone/ Skype communication along with live interaction on gotomeeting or teamviewer.

How our sap job support works?

On Purchasing our service,you will be provided with dedicated user and login to our ticketing CRM. You can post your issues and response on timely manner and escalation model under Ravikiran.

You will be scheduled a one-to-one discussion with Ravikiran to know your requirement about SAP on-job support.

As soon your ticket is received, our in-house on-job support consultant will reply with acknowledgement within good response time.

Once the issue is fixed, you can check solution in your dashboard of our Ticketing CRM, as well as emailed to you.

You can have peace of mind and retain your job with our On Job Support service.